How do I...

Activate my new VISA Debit Card ?

Beginning March 6th through March 8th you can activate your new Visa Debit Card in one of the following manners:
Visit any ATM and use your PIN (mailed separately) to make a transaction
Or visit a local merchant and make a "debit" purchase using your new Visa Debit Card with the PIN mailed to you.
The card will be activated from either type of transaction.

Review your account history in Online Banking to see which payments you make month that are linked to you Crescent State Bank Mastercard Debit Card. These could include gym memberships, tuition payments, utility payments and others.
After you receive your new VISA debit card, call the company who processses the automatic payment. Ask them to change the card they have on file for your automatic payments to the new VISA Debit card.
Remember that the new card will need to be activated after March 6th in order for payments to process properly.

Remember your new PIN will be sent to you in a separate mailer after you receive your new card.
You may change the system generated PIN to a number of your choosing at any Crescent State Bank ATM machine or in our Telephone Access System on or after 9:00 am March 9th, 2009.

Log On to Online Banking before March 6th, 2009.
For each of the accounts listed choose the option on the right for "Download."
"Select Download Range" - choose the amount of time for which you would like to retain the history. For instance - if you would like to retain a year's worth of history, select January '08 to January '09.
Select format: to export into Excel Select "CSV"
Right click the link that says "Transactions from PERSONAL CHECKING in CSV format " then select "Save Target As"
Save to your computer
Open an Excel Document, Open File, Select Files of Type "All files", find the file name and click Open.
You may also view and print the statements in the "Statements" tab in the top navigation.

Log On to Online Banking before March 6th, 2009.
Select "Bill Pay" on the tabs at the top
Select "History" on the tab at the top
Select the Date Range
Select Submit
Print this page
You may also choose to print the "Payees" page to compare with what is in the upgraded system on March 9th.

Log on to the new Consumer eBanking after March 9th
In the top navigation click on Customer Service
Click Customize your accounts
Here you can change account description names to what you would like to show on the Welcome screen.